How fast will I receive my designs?

ON AVERAGE, MOST DESIGN REQUESTS ARE COMPLETED WITHIN 1-2 WEEKS. HOWEVER, PLEASE NOTE THAT MORE COMPLEX PROJECTS, SUCH AS DETAILED ANIMATIONS, MAY REQUIRE ADDITIONAL TIME TO ENSURE THE HIGHEST QUALITY OUTCOME. TURNAROUND TIMES CAN VARY DEPENDING ON THE SCOPE AND SPECIFICS OF YOUR REQUEST.

Who are the designers?

DDEFECT DESIGN IS A DEDICATED ONE-MAN AGENCY, SOLELY OPERATED BY HAYDEN, THE FOUNDER AND LEAD DESIGNER. WE DO NOT EMPLOY ANY OTHER DESIGNERS NOR DO WE OUTSOURCE WORK TO THIRD PARTIES. THIS MEANS YOU WILL BE COLLABORATING DIRECTLY WITH ME THROUGHOUT THE ENTIRE CREATIVE PROCESS, FROM START TO FINISH, ENSURING A CONSISTENT AND PERSONAL EXPERIENCE.

What programs do you design in?

I USE PROFESSIONAL INDUSTRY-STANDARD SOFTWARE INCLUDING ADOBE PHOTOSHOP, ILLUSTRATOR, BLENDER, AND AFTER EFFECTS TO CREATE BOLD AND MEMORABLE VISUALS TAILORED TO YOUR NEEDS.

Are there any refunds?

DUE TO THE BESPOKE AND HIGH-QUALITY NATURE OF THE WORK PRODUCED, REFUNDS WILL NOT BE ISSUED ONCE THE DESIGN PROCESS HAS BEGUN. THIS POLICY HELPS MAINTAIN THE INTEGRITY AND VALUE OF THE CUSTOMIZED SERVICE OFFERED.

What if I don’t like the design?

NO WORRIES AT ALL! I’M COMMITTED TO YOUR SATISFACTION. WE WILL CONTINUE REVISING AND REFINING THE DESIGN UNTIL YOU ARE COMPLETELY HAPPY WITH THE FINAL RESULT, ENSURING IT MEETS YOUR EXPECTATIONS PERFECTLY.